windows 7蓝屏代码1000008E解决方法

问题反映：Windows 7电脑在浏览网页时候出现蓝屏，使用的浏览器是IE 11，Windows 7蓝屏代码008e，附上蓝屏日志信息,请帮助解决。

蓝屏日志如下：

复制代码代码如下:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:Documents and SettingsAdministrator桌面71614-18203-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***

*********************************************************************

* Symbol loading may be unreliable without a symbol search path. *

* Use .symfix to have the debugger choose a symbol path. *

* After setting your symbol path, use .reload to refresh symbol locations. *

*************************************************************

Executable search path is:

*********************************************************************

* Symbols can not be loaded because symbol path is not initialized. *

* *

* The Symbol Path can be set by: *

* using the _NT_SYMBOL_PATH environment variable. *

* using the -y argument when starting the debugger. *

* using .sympath and .sympath+ *

*********************************************************************

Unable to load image ntoskrnl.exe, Win32 error 0n2

*** WARNING: Unable to verify timestamp for ntoskrnl.exe

*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Windows 7Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible

Product: WinNt, suite: TerminalServer SingleUserTS

Machine Name:

Kernel base = 0x83e15000 PsLoadedModuleList = 0x83f5e5b0

Debug session time: Wed Jul 16 02:24:00.417 2014 (GMT+8)

System Uptime: 0 days 4:08:35.290

*****************************************************************

* Symbols can not be loaded because symbol path is not initialized. *

* *

* The Symbol Path can be set by: *

* using the _NT_SYMBOL_PATH environment variable. *

* using the -y argument when starting the debugger. *

* using .sympath and .sympath+ *

*********************************************************************

Unable to load image ntoskrnl.exe, Win32 error 0n2

*** WARNING: Unable to verify timestamp for ntoskrnl.exe

*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Loading Kernel Symbols

...............................................................

................................................................

................

Loading User Symbols

Loading unloaded module list

............

Unable to load image fltmgr.sys, Win32 error 0n2

*** WARNING: Unable to verify timestamp for fltmgr.sys

*** ERROR: Module load completed but symbols could not be loaded for fltmgr.sys

************************************************* Bugcheck Analysis ***　　Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 89bca885, 9edd2714, 0}

*** WARNING: Unable to verify timestamp for qutmdrv.sys

*** ERROR: Module load completed but symbols could not be loaded for qutmdrv.sys

*** WARNING: Unable to verify timestamp for QQProtect.sys

*** ERROR: Module load completed but symbols could not be loaded for QQProtect.sys

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*****************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

******************************************************************

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*********************************************************************

* Symbols can not be loaded because symbol path is not initialized. *

* *

* The Symbol Path can be set by: *

* using the _NT_SYMBOL_PATH environment variable. *

* using the -y argument when starting the debugger. *

* using .sympath and .sympath+ *

*********************************************************************

*********************************************************************

* Symbols can not be loaded because symbol path is not initialized. *

* *

* The Symbol Path can be set by: *

* using the _NT_SYMBOL_PATH environment variable. *

* using the -y argument when starting the debugger. *

* using .sympath and .sympath+ *

*********************************************************************

Probably caused by : qutmdrv.sys ( qutmdrv+cd12 )

Followup: MachineOwner

---------

【编辑分析及建议】经过查看文件，了解到qutmdrv.sys引起的。qutmdrv.sys似乎是360的驱动，建议您卸载掉再查看问题是否存在。